TENANT MANAGEMENT

Successful tenant management is the key focus of our team. We are committed to representing our clients professionally and effectively in our daily interactions with tenants. Our team has a great deal of experience in managing tenant-related issues whatever the situation, from late payment collection to the difficulties caused by the extreme flooding in Prague in 2002.

MAINTENANCE OF PROPERTIES

Flow Management prides itself on providing high quality maintenance of the properties that we manage. We visit all buildings regularly, provide detailed breakdowns of the property status, and, when necessary, develop proposed action plans.

MONITORING OF THE BUILDINGS SERVICE PROVIDERS

In conjunction with the monitoring of our properties physical appearance, we also regularly review the efficiency, cost and, most importantly, value of services being provided by external contractors. We regularly re-tender services to ensure that we are getting the best value for our clients and conduct all necessary cross-checks against the properties we manage.

COMPETITIVE TENDER PROCESS

We have found that by running a competitive tender process for all major service contracts, we are able to secure the best prices. We manage both the tender process and the evaluation of its results.

EMERGENCY 24-HOUR HELP-LINE

We provide an emergency telephone number for all tenants where they can report problems, register questions, and schedule repairs. This service is available 24 hours a day, every day of the year.

PROJECT MANAGEMENT SERVICES

We can supervise and manage any alterations to a property, from the most minor tenant fit-outs to extensive refurbishments. Our in-house construction professionals can prepare budgets and programmes helping to ensure your project is of the highest quality, on time, and within budget. (Further details are available upon request.)

LEASING MANAGEMENT SERVICES

We also have an in-house leasing team that is able to negotiate with current and future tenants on behalf of clients, administer lease contracts, prepare marketing information and manage independent agents. (Further details are available upon request.)